November the 25th, 2019 – ‘’Our wish through branding is to become one of a number of similar destinations in the Adriatic and to become recognisable by the variety of special features we have,’’ stated Mayor Ante Bilic when discussing Marked by Masters, Trogir’s new brand.
The City of Trogir unveiled a new branding strategy, a new visual identity and a new promotional video for the city. At an event in a crowded town square, the professional public and other citizens were presented with the project that Trogir made as the first city in Dalmatia. After a year and a half of work involving more than a hundred people in various ways, Trogir has become the first coastal destination to begin branding at such a serious and professional level.
The aim of the project was to identify the features that distinguish Trogir from other cities and to shape them into a new slogan, logo and narrative that will be talked about primarily by the residents of Trogir, those who work in tourism, residents of this Dalmatian region, local and foreign tourists, and the media. The idea is that by using heritage and local specialities in a contemporary context and by enhancing authentic values, the city can be positioned not only as one of the most desirable Croatian destinations, but also Mediterranean destinations. The project is modelled after many European destinations, such as Glasgow, Eindhoven, Bologna, Berlin…, which, after branding, recorded a number of positive economic effects, all of which Trogir also wants to achieve.
“We decided to embark on this project because, by looking at foreign examples, we realised the positive impact that quality branding has on the lives of local people. We’re also aware that the market is changing and that only those who respond to the needs of today’s tourists will be able to continue to develop without compromising the quality of life of local people. We wish, through branding, to profile ourselves among a number of similar destinations in the Adriatic and to become recognisable by the range of special features we have. Trogir deserves it primarily for the people who live here and create it, its beauty and heritage and the fact that it has been on the UNESCO list for 22 years,’’ said Mayor Ante Bilic, adding:
‘’We want to stop Trogir from becoming a fast food destination. I’m proud that we, and on such a high level, were the first in Dalmatia to launch such a complex project which is based not only on new and beautiful visuals, but on a strategy that should guide us in the coming years, and, I repeat, bring great benefits to Trogir and to our fellow citizens. There are still many steps ahead of us and we’ll certainly be learning as we go, but I hope that we will soon become a positive example and that other cities will follow us.’’
The project was worked on by the internationally award-winning Zagreb-based Fabular, a member of the REBRAND Hall of Fame™ Professional Association, among the top 25 brand consultants in the world, led by branding strategy director Anja Bauer, author of the proprietary “8 Branding Ingredients” formula and leading branding expert in Croatia.
In a process that lasted for more than a year, an extensive interdisciplinary survey was conducted on the perception, potential and challenges of Trogir, which analysed historical material, conducted surveys with locals and tourists, and talked to all meritorious people in the city – from historians, craftsmen, caterers, museum staff, City, Tourist Board, tourist guides…
“Working on Trogir’s branding was interesting, intriguing, invigorating, instructive. Trogir is a place that fascinated us with its beauty and its depth of meaning and we all enjoyed creating its story. Through our research, we’ve identified three key things, impressive features that make up the identity of Trogir. These are the continuities of life over 3600 years, then the great masters who have been operating there since the Middle Ages up to this day, and the indelible traces that these masters leave. These are the three main elements, the so-called sweet spot of Trogir, based upon which we created the strategy,’’ said Anja Bauer, owner and creative director of Fabular.
The author of the new visual identity of Trogir is Maja Bagic Baric, one of the most respected Croatian designers. Fabular found the signature of 13th-century master Muscardell in the interior of the Cathedral of Trogir. Nikola Đurek, Faculty Professor in Split and Zagreb, who is otherwise the most famous Croatian typographer, created a new font. In the creative process, a new city slogan was created: “Marked by Masters”.
“The new visual identity of the city of Trogir outlines traces carved in stone and unique, world-class art. Inspiration was found in old traces, signatures and notes left by the medieval masters at the Cathedral of St. Lawrence and the Church of St. John the Baptist.
It is a trace of a mark in time that bears witness not only to the supreme creativity, but also to life and play – a prayer – a sailboat and a permit and the completion of construction of Radovan’s stamp. The logo depicts a the lines for a traditional game called Trlja (Mlin) carved in stone; it is one of the common clues left by the masters at St. Paul’s Cathedral. St. Lawrence and the Church of St. John the Baptist.
It tells us about the simplicity and beauty of living in Trogir, and points out that in addition to magnificent buildings, the beauty of everyday life in Trogir is equally inspiring. A system of pictograms has been developed, inspired by the urban and artistic heritage of the city of Trogir, as well as outlining everyday life through the traces and graffiti left by the medieval masters builders, sculptors and stone-cutters who lived and created things here, who, centuries later, still vividly testify to the intertwining of the sublime and the living,’’ explained Anja Bauer.
The project has also seen a new promotional video of Trogir created, and behind the footage is the multi internationally award-winning Split cinematographer Milan Latkovic. The shooting lasted for 30 days, with five hours of footage, the first of which was created in a series of videos showing Trogir in a new light.
The video is special in that it involves many people, with an emphasis on craftsmen (masters), both those who created it, and many contemporary craftsmen – sculptors, painters, coralers, tanneries, as well as children from Trogir’s schools and kindergartens, athletes, grandmothers from the market and many others, olive growers, beekeepers, winemakers, chefs …, all the people who make the city what it is.
“The filming was interesting and fun, and sometimes even dangerous, such as when we went into the apiary in shorts. There were also ankle twists along Trogir’s cobbles, the clouds knew how to cover the sun when it was not needed, but we still managed to capture everything just as we’d imagined.
There were days when we were filming at 12 o’clock, which at 35 degrees and when the sun is at its most fierce can be quite exhausting, but in the lives of me and my colleague Ratko Ilijic, this is common. All for a good shot. We met a lot of great people from Trogir and learned many things we didn’t know about the city, even though we’d been there so many times before. We were most impressed by the craftsmen who work there and who haven’t been influenced by the negative effects of mass tourism, but who instead stick to tradition. It was challenging to reduce five hours of material don to just three minutes, but modern trends want short forms. Fortunately, we have so much great stuff captured that the plan and desire is to make a series of small videos in the next year in which we’ll show everything we filmed. It would be a shame not to see all that, too,’’ said Milan Latkovic.
Many heads of tourist boards, tour guides, hotel and agency managers and other tourism professionals had the opportunity to visit the city for the first time today in a so-called masterful tour through which all the special features of the new branding of the city were shown, and the tour was led by an experienced guide, a Trogir native, Ana Tomić. The famous Trogir chef Robert Predrag Žmire also joined the project, not only as a face in the video, but also as the author of a special, modern menu made up of traditional Trogir dishes. For this occasion, children from kindergartens in Trogir worked on a project to play traditional games such as Trlja, with the aim of preventing them from escaping collective memory.
‘’The branding of a destination is very important, especially when it comes to tourist cities, for which tourism is one of the main branches of the economy. I really liked what I saw in Trogir and this is the direction that all Dalmatian cities should go in in terms of developing their brand, and I can say that Split is going in that direction as well,’’ said Alijana Vukšić, director of the Split Tourist Board.
In the coming years, the implementation of this project will follow, aiming at what everyone wants – to attract the more affluent, the so-called cultural tourists who stay longer and spend more through the revitalisation of neglected and hidden locations, both in the core and beyond, then the lengthening of the season, holding ‘’master’’ workshops, organising various events which encompass Trogir’s new brand throughout the year, cooperating with universities, hosting art colonies, and sports competitions.
Find out more about Marked by Masters and Trogir’s branding by watching the video below:
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