October the 14th, 2020 – When it comes to online service in Croatia, such as online shopping, we’re lagging behind a little bit, much like it does in terms of digitalisation in general. The coronavirus pandemic has been ”beneficial” in some warped way, as it has forced digitalisation to be the only option for many, speeding up the process of Croatia finally catching up with the rest of the EU in terms of a more modern approach.
As Novac writes on the 13th, of October, 2020, the ever-popular DM has launched an online service in Croatia. More precisely, it is an online shop that has been available on its official website as of Monday this week, making it the very first drugstore in all of Croatia to offer its customers the opportunity to purchase products online.
DM’s new online shop is open for orders seven days a week, 24 hours a day. In the new online service in Croatia, DM’s customers can count on the same prices as seen in stores, while the delivery price is a mere 30 kuna. Customers who register and create a “My DM” account are entitled to free delivery for orders over 390 kuna and, in addition to regular points, have the opportunity to collect multiple points as part of the loyalty programme DM active beauty.
“By launching the new DM online shop, we’ve achieved the long-standing goal of making our products and services available to the inhabitants of the whole of Croatia. We’re especially happy that with the new online shop, all our fellow citizens will have the opportunity to get better acquainted with the quality and prices of our brand. This is an important milestone in our business because by offering online shopping opportunities, we’re adapt even better to the individual needs and lifestyle of our customers,” said Gordana Picek, procurator and head of procurement and marketing at DM.
Customers have the option of paying with selected credit and debit cards, with the possibility of payment through a bank account or cash on delivery. The store’s delivery service is provided in cooperation with DPD, and with the option of delivery to any selected address, customers can come and pick up their purchased products in stores or, in agreement with the DPD delivery service, redirect the order to the selected DPD Pickup location, including INA fuel stations.
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