As Poslovni Dnevnik writes on the 20th of April, 2020, during these difficult times of crisis as coronavirus continues to wreak havoc with the economy, the queues in front of the post offices are really large, and Croatian Post, when it comes to parcels, is launching a project worth a massive 108 million kuna.
The move should reduce queues when it comes to picking up parcels from Croatian Post offices as it will be possible to come and pick up parcels and packages at any time, on any day. All of this is in line with the Post 2022 Development Strategy, according to a report from ICT Business.
Croatian Post have stated that they are very pleased to have a partner on the project, Estonian Post, which is the most advanced example of the use of parcel machines (paketomats), due to the fact that as much as 90 percent of parcels are delivered in this way.
Paketomats will be installed in urban frequency centres over the next two years, Croatian Post emphasised in response to an inquiry from ICTbusiness.info.
The increasing influence of online commerce in recent years and the growth of the market in the Republic of Croatia at the level of twelve percent annually are opening up a continuing need to improve the user experience. During the ongoing coronavirus pandemic when less contact is better, the estimates are that ecommerce usage has increased by more than fifty percent.
Guided by the needs of the market and the trends of its counterparts from other European countries, Croatian Post has decided to invest in the procurement of 300 paketomats that will be deployed in urban centres that ae heavily used throughout Croatia.
The first installations are expected in the last quarter of this year and it will certainly improve the service Croatian Post provides to the country’s residents, which otherwise leaves rather a lot to be desired for in the eyes of very many.
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