Zagreb Dominos Pizza Among World’s Top 5 in Terms of Delivery Speed

Lauren Simmonds

Updated on:

As Poslovni Dnevnik/Marta Duic writes, Dominos Pizza, a world-famous American pizza company, will soon open the doors of yet another location here in Croatia, in Zagreb’s Tresnjevka, more precisely in Trakoscanska Street (Ulica).

All about pizza is responsible for the arrival of the huge company which is very well known as the global leader in terms of pizza delivery with more than 18,000 locations. The expansion of business operations in our country coincides with the celebration of the company’s first anniversary of operations here in Croatia.

“The Tresnjevka location was planned as our second location right from the very beginning. A lot of our customers come to our first location near the Sheraton Hotel from that part of the city, however, due to the limited delivery zone we weren’t able to deliver to their home addresses.

We’re planning the opening up in August, the space will be the same design in which we’ll follow the combinations of black walls, brick and wood. The kitchen is always in the same design, lined with tiles that are white-black combinations, and the oven that is the heart of Dominos Pizza will remain red. It’s going to be a smaller space, but that’s why we’ll have a terrace with a dozen seats,” revealed Mihael Sviben, the directo of All about pizza when discussing the next Zagreb Dominos Pizza location.

They currently have five employees, and according to Sviben, they’re store managers, operations managers, dough making operations managers and the so-called junior manager, and the rest of the team consists of about forty students, which is excellent for the job market.

“Opening a global franchise during a time dominated by an unprecedented crisis was a challenge. In following the situation with the coronavirus pandemic, we invested effort and will and worked every day to improve our services, whether that meant operations within the company itself, the organisation of suppliers, product improvement, to negotiations with suppliers in order to get our hands on the highest quality ingredients.

With this effort, we managed to climb the ladder and be ranked among the top five branches in the world in terms of our delivery speed, and back in January we were third in the world in terms of the number of pizzas sold. Our average delivery time on a weekly basis is just nineteen minutes, and the sales of our products didn’t stop even during the most difficult epidemiological conditions, they even increased later on,” explained Sviben, adding that he is especially pleased with the fact that most of the foods placed on Zagreb Dominos Pizza’s food are originally from Croatia, which is what they’ve been aiming for from the very beginning.

Although the first plan is to expand across the country, Sviben isn’t ruling out expanding to the rest of Croatia’s immediate region.

“We plan to further develop the franchise in all parts of the City of Zagreb and in other Croatian cities as well, such as Rijeka, Osijek, Zadar, Split, Pula,” concluded Mihael Sviben.

For more, follow our business section.


Subscribe to our newsletter

the fields marked with * are required
Email: *
First name:
Last name:
Gender: Male Female
Please don't insert text in the box below!

Leave a Comment