Zagreb for persons with disabilities
Excluding the slopes of Medvednica and the hilly Upper City, Zagreb and its metropolitan area is a pretty flat area, which means that most outdoor landmarks are wheelchair accessible.
Persons with disabilities comprise 11% of Zagreb’s population, so, even though there’s a lot more to be done, progress is definitely being made to make the city more and more accessible to people with disabilities.
The first Festival of Equal Opportunities (Festival jednakih mogućnosti) took place in 2002 and it has been a big hit ever since. This festival in May is a wonderful opportunity to present creative capabilities, in the form of artwork or performances, of people with disabilities, and show that people with disabilities should enjoy the same rights as other citizens of Zagreb. More than 900 participate in this three-day festival, including 600 persons with disabilities.
http://fm.dti.hr/ and http://dti.hr/
Public Transport
There are 260 low-floor buses and 126 low-floor trams, and most buses also have a wheelchair access ramp. However, the curbs at tram and bus stops sometimes make it impossible for people with disabilities to enter trams and buses without additional assistance, which is something the city needs to work on.
Low-floor buses operate on the following lines:
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101 BRITANSKI TRG – GORNJE PREKRIŽJE |
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102 BRITANSKI TRG – MIHALJEVAC |
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105 KAPTOL – BRITANSKI TRG |
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106 KAPTOL – MIROGOJ – KREMATORIJ |
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107 JANKOMIR – ŽITNJAK |
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109 ČRNOMEREC – DUGAVE |
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113 LJUBLJANICA – JARUN |
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114 LJUBLJANICA – PREČKO |
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115 LJUBLJANICA – ŠPANSKO |
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116 LJUBLJANICA – PODSUSED |
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117 LJUBLJANICA – STENJEVEC |
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118 TRG MAŽURANIĆA – VOLTINO |
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119 ČRNOMEREC – PODSUSED |
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121 ČRNOMEREC – KARAŽNIK |
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122 ČRNOMEREC – SUSEDGRAD |
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125 ČRNOMEREC – GORNJE VRAPČE |
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134 ČRNOMEREC – PREČKO |
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136 ČRNOMEREC – ŠPANSKO |
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146 RELJKOVIĆEVA – MALEŠNICA -STENJEVEC |
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201 KAPTOL – PETROVA ULICA |
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202 PETROVA ULICA – KOZJAK |
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203 SVETICE – VINEC – KREMATORIJ |
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205 DUBRAVA – MARKUŠEVEC – BIDROVEC |
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208 DUBRAVA – VIDOVEC |
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209 DUBRAVA -ČUČERJE – GORNJE ČUČERJE |
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210 DUBRAVA – STUDENTSKI GRAD – KLIN |
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212 DUBEC – SESVETE |
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213 DUBRAVA – JALŠEVEC |
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214 KOLEDINEČKA – RESNIČKI GAJ – TRNAVA |
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216 KVATERNIKOV TRG – RESNIK – IVANJA REKA |
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218 GLAVNI KOLODVOR – SAVICA – BOROVJE |
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219 GLAVNI KOLODVOR – SLOBOŠTINA |
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220 GLAVNI KOLODVOR – DUGAVE |
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221 GLAVNI KOLODVOR – TRAVNO |
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222 REMETINEC – ŽITNJAK |
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223 DUBEC – TRNOVČICA – DUBRAVA |
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224 DUBEC – NOVOSELEC |
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225 SESVETE – KOZARI BOK |
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226 KAPTOL – REMETE – SVETICE |
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227 SVETICE – GORNJI BUKOVAC – ČRET |
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228 SVETICE – KOZJAK |
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230 DUBRAVA – GRANEŠINSKI NOVAKI |
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231 BORONGAJ – NOVI RETKOVEC |
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232 DUBRAVA – JAZBINA |
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233 MIHALJEVAC – MARKUŠEVAC |
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234 GLAVNI KOLODVOR – KAJZERICA – LANIŠTE |
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269 BORONGAJ – SESVETSKI KRALJEVEC |
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270 DUBEC – SESVETE – BLAGUŠA |
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271 DUBEC – SESVETE – JESENOVEC – GLAVNICA DONJA |
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272 DUBEC – SESVETE – MORAVČE |
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273 DUBEC – SESVETE – LUŽAN |
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274 DUBEC – SESVETE – LAKTEC |
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275 SESVETE – SESVETSKA SOPNICA |
You can see which tram stops are wheelchair-accessible on the photo below:
ZET (Zagreb Electric Tram) has had vehicles for organized transport of persons with mobility problems to school, work, or therapy since 1994. There are currently 10 vehicles for adults and 7 for children), but their use needs to be arranged one or two days in advance by calling (01) 66 00 443 (Mon – Fri 7:45 a.m. – 2 p.m.), and people using them have to have a certificate from the City office for social protection and people with disabilities. However, these vehicles operate until 11 p.m., which makes it difficult for persons with mobility problems to go out or visit cultural events.
You can contact the office at:
Zagreb, Trg Stjepana Radića 1
Phone: +385 1 610 1241
Email: [email protected]
There are also private companies offering specialized vehicles for transport of people with disabilities, such as http://www.prijevoz.hr/prijevoz-osoba-s-invaliditetom.html
All car parks and garages have parking spots for persons with disabilities.
TravAbled and Slopey
Dubbed “Tripadvisor for people with disabilities”, TravAbled is an online community and travel adviser for people with disabilities and their companions. The author, Stipe Splivalo, has had first-hand experience in all the obstacles that people with disabilities encounter while traveling, so he came up with an interactive platform where people can search for information, leave comments and reviews to help their fellow travelers in their future barrier-free trips.
Locations are divided in three categories: Hotels, Restaurants and Things to do, with subcategories such as Food & Drinks, Shop & Leisure, Attractions, Facilities, and Transport.
Even though it was developed in Croatia, this useful site is available for international destinations as well, including Argentina, Austria, Belgium, Brazil, UK, USA, Portugal, Spain, and many more.
TravAbled recently presented a pilot-project called Slopey, simple and light-weight ramps enabling people in wheelchairs to enter the previously inaccessible stores, bars and restaurants with one or two steps at the entrance. Developed in cooperation with the City of Zagreb and Zagreb Tourist Board, these red ramps were placed in Tkalčićeva, one of the busiest streets in the city, and they have proved to be a simple, yet very useful solution for persons with mobility problems.
Public spaces in Zagreb
49% of over 3,000 public institutions in Zagreb are accessible to people with disabilities, which might seem a lot, but 29% of the institutions is completely inaccessible, meaning that there’s a long way to go.
According to the City’s publication from 2012, accessible objects include 487 healthcare facilities, 59 hospitals, 26 universities, 136 kindergartens, 74 primary schools and 33 secondary schools.
Click here to access the guide.
Here’s a map of fully and partially wheelchair accessible public institutions:
Public Healthcare Service (hospitals and polyclinics)
Public Healthcare Service (health centres)
Pharmacies
Cinemas
Theatres and concert halls
Museums
Libraries
Churches and Religious Societies
Accommodation
Police stations
Post offices
Transport (railway and bus stations, funicular, airport)
Sport Halls and Stadiums
Swimming Pools and Sport Centres
Specialized Institutions
Typhological Museum
This is one of the rare museums in Europe that collects, stores, researches, documents and communicates tangible and non-tangible materials related to people with special needs, with an emphasis on people with visual impairment, so there are tactile strips to lead you through the museum and labels on all exhibits are written in Braille. Their entire website is available in audio format, to make it as accessible as possible.
Draškovićeva 80, Zagreb
Phone: +385 (0)1 4811 102
Email: [email protected]
www.tifloloskimuzej.hr/page_en.aspx?id=33
Opening hours
Winter
Mon – Wed, + Friday: 10 a.m. – 5 p.m.
Thursday: 10 a.m. – 7 p.m.
Sat – Sun: closed
Summer (June 1 – August 31)
Mon – Wed, + Friday: 10 a.m. – 4 p.m.
Thursday: 10 a.m. – 8 p.m.
Sat – Sun: closed
Admissions
Adults: 20 kn
Children, groups (more than 10), students: 15 kn
Persons with disabilities, retirees: free
