Facebook Looking for a Croat to Answer Users’ Questions

Total Croatia News

A nice employment opportunity for the large Croatian diaspora in Dublin.

Facebook has published a job ad for the Croatian market specialist. The job is located in what is the favourite destination for many Croats, Dublin in Ireland, reports Novac.hr on October 10, 2018.

According to the company, the Market Operations team maintains users’ safety by identifying and resolving abuse of terms of use, building trust in the Facebook experience. The focus is on building people’s engagement on Facebook by developing scaled solutions for their issues, analyzing how they interact with various features of Facebook and each other, and delivering qualitative and quantitative insights into user behaviour to the rest of the company.

As part of his or her work assignment, the employee will work with the Croatian market team to review content reported for potential abuse, resolve user account issues, improve the overall support experience for the market, as well as solve thematic global issues. The person will be part of a data-driven analysis culture and will also help scale operations by optimizing and automating processes, solving challenging problems and helping to prevent them. The selected candidate must be well-acquainted with Facebook’s products and standards and be aware of the current events and usual behaviour of Croatian users of Facebook and Instagram.

In order to get this job, you must have at least a bachelor’s degree and two years of work experience (preferably in analytical positions), as well as the ability to think strategically and independently. An additional advantage is the knowledge of Excel and SQL. In addition, it is necessary to speak the English language and, of course, be fluent in the Croatian language.

Although the ad does not contain info on the salary, the Glassdoor website reports that the average annual salary of Facebook’s market operations expert based in Dublin is 41,000 euro, or about 3,400 euro per month, which is approximately 25,500 kuna. For comparison, the average salary in Croatia is about 6,500 kuna.

Translated from Novac.hr (reported by Lea Balenović).


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