Second Perspective is a project that, through various actions and educations, points out the importance of including people with disabilities in creating a tourist story, regardless of their physical limitations and disabilities, reports Turističke Priče. This autumn, the project continues with training for tourist guides and tour guides “Tourist guidance and people with disabilities – how to lead?”.
”Tour guides create a successful and quality tourist offer with their work. Their stories, creating experiences, and caring for the guest are a measure of quality, and very often they find themselves in challenging situations and meeting different guests. People with disabilities are part of the tourist movement and our dear guests need to know how to approach well and with quality during the tourist guide”, points out the director of the Tourist Board of the city of Zaprešić Toni Ganjto.
That is why this education will prepare tourist guides and tour guides in quality and focused manner to meet guests with disabilities. Top lecturers and experts from the Faculty of Education and Rehabilitation and the Center for Education and the Office of the Ombudsman for Persons with Disabilities will answer questions on how-to guide and care for a guest with a disability through a full day of education.
”We want to actively create and direct the development of “soft” values of smart and sustainable tourism, as well as accessibility tourism at the level of our destination, but also the whole of Croatia. We need more involvement and development of targeted tourism products for people with disabilities. In addition to adapting the infrastructure, it is extremely important to raise awareness of the importance of good access and inclusive tourism, and this is best done by exchanging knowledge and good experiences and quality education of all tourism stakeholders”, concluded Toni Ganjto.
Join the training “Tourist guidance and people with disabilities – how-to guide?”, on Saturday, November 13 in Zaprešić in the unique area of Vršilnica in the New Palace of Ban Jelačić.
Details on education and application can be found at the LINK.
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