Croatian Companies Increased Their Use of Cloud in 2019

Lauren Simmonds

As Poslovni Dnevnik/Bernard Ivezic writes on the 4th of December, the use of the cloud in doing business in Croatia has increased significantly this year. According to the first results of CBS research entitled “The application of information and communication technologies in enterprises in 2019” the cloud is now used by 37 percent of Croatian companies.

In 2018, that figure stood at 31 percent, as it did in the previous year. The Croatian economy is, according to Eurostat, one of the top ten in the European Union in terms of cloud usage. Compared to last year, the largest increase in the use of cloud technologies in business in Croatia was recorded in office software in the cloud, where it jumped by five percentage points to 59 percent. The same leap was observed in database hosting. Now, as many as 52 percent of Croatian companies have their databases on the cloud.

Furthermore, accounting is rapidly moving to the cloud. This year, 48 percent of Croatian companies use cloud accounting services. The year before, its use in this field was down by four percentage points. The use of email in the cloud, which jumped three percentage points, to 85 percent is similarly increasing. Cloud storage has grown two percentage points, up to 67 percent, and is still rather weak, even though tourism, which would be a logical driver of demand, is increasing the use of CRM in the cloud.

In the past year, cloud usage has increased by only one percentage point and now cloud is used by 18 percent of Croatian companies when it comes to CRM. Another interesting thing is the continued growth of internet sales. Croatian companies have been claiming more than half of their sales through the Internet for several years. This year, that percentage has jumped two percentage points to 56 percent. Furthermore, in 2019, the CBS also analysed for the first time the willingness of the Croatian economy to resist cybercrime.

The most used prevention measure is software updates, which is regularly done up by 97 percent of large Croatian companies, 93 percent of medium-sized and 82 percent of small Croatian companies. Compared to last year, the number of Croatian companies with Internet access between 10 and 100 Mbps climbed from 63 to 65 percent, and the number of companies with access greater than 100 Mbps increased from 9 to 12 percent.

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