Zagreb Airport Ground Handling Services Taken Over by Turkish Company

Lauren Simmonds

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As Poslovni Dnevnik writes, back on February the 10th this year, a Turkish company (Havas) specialising in ground handling services became the owner of MZLZ Zemaljske usluge d.o.o., a company that has so far performed all tasks related to the reception and departure of passengers, cargo and aircraft at Zagreb International Airport.

This made Zagreb’s Dr. Franjo Tudjman International Airport the 31st airport at which Havas provides ground handling services. In addition to airports in Turkey, Havas manages the reception and dispatch in Riga, and from February the 10th, it’s been doing the same for Zagreb Airport ground handling services, as reported by Croatian Aviation.

Havas’ General Manager, Mete Erna, said: “We’re continuously focusing on the development of our operations through innovation, striving to provide the highest quality service to our partners, the airlines. Approximately 30 airlines operate regularly to Zagreb, and it is the main airport in Croatia, a globally known tourist country. By taking over the reception and departure services at Zagreb Airport, we’ll increase the quality of the services and continue to invest in groundhandling services, for the benefit of passengers and airlines in Zagreb.”

Havas will provide reception and dispatch services for passengers at the airport, as well as cargo and mail in Zagreb with approximately 500 employees and with the support of 176 motor vehicles. Zagreb Airport also has an ISAGO certificate issued by IATA (Air Transport Association).

Back in the record year of pre-pandemic 2019, Zagreb Airport had 3.45 million passengers and 45,000 flights, and about 13,000 tonnes of cargo. Due to the impact of the global coronavirus pandemic, passenger traffic in 2021 was at 41 percent of the traffic from the record breaking year of 2019. The consortium of TAV Airports and ADP Group has the right to manage Zagreb Airport until the year 2042.

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