ZAGREB, Sept 29, 2020 – Due to technical glitches the Hrvatski Telekom (HT) telecommunications provider is experiencing technical problems with its landline and mobile phone networks, which is also preventing access to the 112 emergency line.
HT told Hina that a little before 10.30 a.m. occasional disruptions were recorded with fixed and mobile voice calls due to problems in signal nodes.
“All our experts have been mobilised and we are cooperating with suppliers in removing the disruptions and expect telecommunications to be up and running as soon as possible,” HT said.
Currently the 112 emergency line is inaccessible so calls for emergency medical services, firefighters, police, mountain rescue, accident assistance, search and rescue on the sea and other utility emergency services are out of contact.
The civil protection directorate confirmed that technical problems have occurred with its web site due to the technical problems being experienced with the HT network and that the 112 emergency line is inaccessible.
Citizens can be connected to the 112 emergency line by using the following numbers: 01 3650 065 and 01 3650 066.
Zagreb City authorities informed that all fixed landlines for Zagreb’s emergency services are inaccessible – firefighters and medical emergency services.
A free phone has been established for Zagreb residents and they can reach emergency services by calling 0800 818 919.