Croatia Offers 18 Public Services Online to EU and EEA Citizens

Total Croatia News

ZAGREB, December 17, 2019 – As many as 18 public services in Croatia are available online for Croatians and citizens of the European Union and the European Economic Area (EEA), which puts Croatia among the seven most developed countries.

The Public Administration Ministry on Tuesday organised a conference to mark the completion of the implementation of the 505,407 euro project “ePIC – Electronic Public Identification Croatia”. The project, implemented by the Croatian Financial Agency (FINA), was co-funded with 379,055 euro from the EU.

The overall goal of the ePIC project was to promote the uptake and speed up the use of eID Digital Service Infrastructure (DSI) among EU/EEA citizens and public entities established in Croatia.

Launched in 2019, the project enabled online services such as “Construction e-Permit service”, online submission of applications for construction permits requiring no physical presence in Croatia and/or documentation preparation and sending; “Land Register service “– requesting and obtaining official Land Register excerpts in electronic form; “Starting a business online” – establishing a new company online without needing to personally visit a court in Croatia; “Consent” for procedures within the scope of the Ministry of the Interior – possibility for one parent to give his/her consent to the other parent to complete the process of obtaining identification documents for their child (e.g. ID card or passport) or to change child’s address of permanent residence; “eNautika” – enabling EU/EEA citizens to buy a vignette, report data changes in the Register of Boats and the Register of Yachts; “ePomorac” – enabling EU/EEA citizens to apply for exams for maritime professions as well as to apply for exams and obtain licences for operators of pleasure crafts; and “Electronic Public Procurement Service” for publishing procurement notices and processing public procurement.

Public Administration State Secretary Katić Prpić said that Croatia had been now in the company of Estonia, which is perceived as the most developed e-state in the world.

In 2016 and 2017, Croatia also implemented “Ensuring Access to Croatian Public e-Services within e-Citizens Platform for EU/EEA Citizens”.

It launched the e-Citizens system for the purpose of modernising, simplifying and accelerating communication between citizens and the public administration and increasing the transparency of the public sector with regard to the provision of public services.

More news about Croatia and the EU can be found in the Politics section.


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