Croatian Tourism Ministry Temporarily Halting All Marketing Actions Due to Coronavirus

Daniela Rogulj

March 11, 2020 – The Croatian Tourism Ministry is currently stopping all marketing actions due to the coronavirus outbreak. reports that Tourism Minister Gari Cappelli said on Wednesday that all marketing actions in tourism are coming to a halt due to the coronavirus outbreak and that actions with a special marketing approach are being prepared for all markets when they reopen.

Furthermore, the joint action of the Croatian Ministry of Tourism and the Croatian National Tourist Board, titled “A week off is worth it”, has been canceled, which was announced from 10 to 19 April. This is an action that enables all Croatian citizens to visit and get to know other parts of our country by offering half the price of all tourist products, from accommodation, transportation, sights, to catering services and different experiences.

Meetings with all tourism stakeholders will now follow, after which, in Cappelli’s view, measures will be known to alleviate the coronavirus situation.

Croatia Airlines also announced that they’re launching a new flexible policy for international flights until May 31, 2020.

“Following the Coronavirus (COVID-19) outbreak, Croatia Airlines introduced a more flexible travel policy for all international passengers. The policy refers to existing and newly booked tickets up to March 31st 2020. 

  • passengers are entitled to date change without rebooking fee 
  • travel must be completed no later than December 31st 2020
  • if, the original booking class is not available on the new flight, the fare difference will be charged.

Croatia Airlines continues to monitor the situation and recommendations of the competent institutions and authorities in Croatia and abroad. 

Operations on the route Zagreb – Rome – Zagreb temporarily ceased

Croatia Airlines has suspended operations on the route Zagreb – Rome – Zagreb up until March 28th 2020.

All affected passengers are entitled to:
  • change without rebooking fee
  • full refund
Croatia Airlines continues with all flights to all other European destinations.” You can read the full announcement here.
You can follow TCN’s coronavirus update here. 
To read more about travel in Croatia, follow TCN’s dedicated page.


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