Zagreb Police Learning English for Smooth Communication with Tourists

Katarina Anđelković

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As 24Sata writes, the project aims to improve foreign language competency related to police work, but also to the city of Zagreb and its historical, cultural sights, gastronomic offer, traffic and general information, so that the police officers can communicate with foreign tourists and help them feel good in Croatia’s capital.

The project has been carried out continuously since 2018 as a form of partnership between the Police Administration and the Tourist Board of the City of Zagreb, with previous successful partnerships for the “Advent” and “Safe Tourist Destination” projects, in which Croatian police officers conducted joint police patrols with foreign colleagues.

The final product of the project is a manual that was presented on Friday, called “Excuse me, officer, how do I get to St. Mark’s square?”, signed by Dora Fila Petković and Patrick Burton.

“This project is a true model of successful and fruitful cooperation for the benefit of the citizens and visitors of Zagreb, but at the same time an example of good practice and partnership between the police and the tourism sector for other cities that can apply this proven model in their area as well”, said the State Secretary at the Ministry of the Interior affairs, Irena Petrijevčanin.

The State Secretary of the Ministry of Tourism and Sports Josip Pavić, congratulating all participants and attendees of the course, emphasized that it is a commendable project that will increase the sense of security for tourists in Croatia and provide added value to tourism in the country.

“We see on the ground that the relationship, communication and coordination with tourists by the officers of the Zagreb Police Department is at an enviable level and we hope that this project will be recognized by other counties as well2, said the director of the Tourist Board of the City of Zagreb, Martina Bienenfeld.

Cooperation between the Zagreb police and the tourist board will continue in the coming period with the implementation of new courses in English, with a German course and the creation of a manual for that language following.

For more, make sure to check out our dedicated News section.

 

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