As Poslovni Dnevnik/Josipa Ban writes, the Zagreb IT company BISS is known for developing solutions based on AI, which make doing all kinds of business much easier for clients. They’re mostly oriented towards the development of platforms in the field of delivery and public safety, and with this brand new solution they are currently developing, they are within reach of concluding a deal that should result in an increase in income of as much as one hundred percent in the next year alone.
“We’ve been developing this solution for several months now and have already demonstrated it in front of some of our clients. We’re now waiting for the implementation of the contract,” is all that Aleksandar Radovan, the director of development of the Zagreb IT company BISS, could reveal at this moment in time. What can be said is that this regards a solution that will change the public warning system, that is, automate it. They called it Reverse 112, and they have already made a proof of concept.
“The system is designed to work through public surveillance cameras. If you upgrade them by taking pictures from these cameras, you can detect various risky situations, such as car accidents, fires, floods, the gathering of too many people in too small a space and so on. The system automatically reacts and sends notifications to the services in charge of public safety,” explains Radovan. In addition, this new system could be integrated with telecommunications operators and thus send notifications to all people, warning them of a certain disaster and giving them instructions on how to behave.
“When we had the coronavirus pandemic and the earthquake at the same time, people were sent conflicting information. Some people were told to go out into the streets, and others were instructed to stay inside. People were confused. With this system, which is centralised and authorised by the 112 service, people would receive a clear message and would know exactly how to behave. Thanks to Reverse 112, you wouldn’t have to call 112, it would call you,” explains Radovan.
He adds that the system, based on AI, virtual reality and autonomous security, is so advanced that it can detect, based on roaming data, whether or not the recipient is a foreigner and then send a warning message to them in their own language.
“Artificial intelligence was tried to be developed 50 years ago, but then the technology wasn’t at a level that would enable its efficient use. Today we have the technology and huge amounts of data. Today, artificial intelligence can truly and efficiently solve many problems and bring automation to boring and repetitive jobs,” said the director of the Zagreb IT company BISS.
Even their biggest client, the well-known company DPD, was skeptical of their Aimago solution, a package delivery management system.
“In the beginning, the solution was abstract to them, but when we showed them how it worked and what advantages it brings, they soon accepted it,” Radovan points out. Not only did they accept it, but they asked that the software of this Zagreb development company, which employs 70 people, be continuously upgraded.
“We’re currently improving its functionality so that it will be able to distinguish company packages from those of physical persons,” says Radovan, adding that the goal of the system is to detect incorrect or wrong addresses in order to optimise delivery and reduce costs. Differentiating the packages of companies from individuals is important to DPD because they still have different contracts with companies, but they often have a larger amount of packages. Ultimately, all this data contributes to the better organisation of work, and then to greater savings.
DPD is currently the Zagreb IT company BISS’s largest client of all, with which they have been successfully cooperating for a decade now, and thanks to which they generate 50 percent of their revenue on foreign markets. This share could also increase due to large projects in the field of public safety.
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