Croatian Institute of Public Health Publishes Guidelines for Catering Establishments

Daniela Rogulj

April 20, 2020 – A look at the guidelines for catering facilities in Croatia published by the Croatian Institute of Public Health on Sunday.

The Croatian Institute of Public Health (HZJZ) has published guidelines for catering establishments, according to which the catering objects of the following groups are allowed to operate: restaurants, bars (coffee shops, pubs, buffet, tavern and cellar) and catering facilities, but subject to all anti-pandemic measures and strict social distance measures.

HRTurizam presents the list as follows:

1. It is forbidden to serve meals, drinks or beverages within the property.

2. The buyer picks up their purchase at the door, window or just outside the door of the property.

3. Adherence to the highest hygiene standards and keeping a limited number of customers apart must be ensured in order to reduce physical contact and maintain a prescribed distance of 2 meters between buyers, sellers and buyers, and sellers.

4. It is recommended that, unless otherwise arranged, the installation of a plexiglass barrier/protection or other disinfectants meets all the requirements and safety measures to protect buyers and sellers.

5.  Payment with contactless cards is recommended, if possible.

6. For cash payments, it is recommended that the buyer first puts the money on the counter and then takes the returned balance. After each buyer, the counter is disinfected.

7. The product (beverage, meal, etc.) should be ordered and paid for separately from where it is served/pickup, if this cannot be arranged, the seller must disinfect the hands between payment and ordering and disinfect the surface/counter between payment and ordering.

8.  Ensure that no crowds are created and clear instructions are placed at all entrances and visible places. 

9. If possible, it is recommended to ensure the flow of customers in such a way that there is a separate entrance/driveway from the exit/departure.

10. Prominently state instructions and recommendations for the observance of general hygiene rules and a strict measure of physical distance.

11. If a drive-in system is organized, it is forbidden to leave the car and the measures specified in points 3, 7 and 10 must be observed.

The director of the Croatian Institute of Public Health, Krunoslav Capak, explained how relaxed measures would look. As the measures are currently in place until May 4, the rules in cafes and restaurants will gradually be loosened. For starters, only those who have terraces and can provide distance to guests will be able to open.

He cited an example of cafes where people would not be able to sit side by side, and would instead sit one to two people at a table for four people. In addition, they will have to adhere to hygiene measures and disinfect everything after the guest leaves.

Stay tuned.

To read more about lifestyle in Croatia, follow TCN’s dedicated page.

 

 

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