Dubrovnik Hosts Digitalisation in Healthcare, Health Tourism Conference

Lauren Simmonds

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As Morski writes, the global health and wellness tourism market is worth more than 900 billion US dollars and is the fastest growing segment of tourism with annual growth of 15 to 20 percent. Croatia can do more in this than it does currently, and this was among the main messages from this week’s conference “Digitalisation in healthcare and the potential of health tourism 365”, held in Dubrovnik.

The conference was organised by the Dubrovnik County Chamber of Commerce, bringing together experts from the fields of digitisation, innovation, healthcare and tourism.

The global data on the value of that market presented at the conference are actually estimates by the World Tourism Organisation (UNWTO), according to which the largest part of the total estimated value of the global market, or about 800 billion dollars, refers to wellness, while the value of health tourism is estimated to stand at about 125 billion dollars.

With regard to the growing market value, which also stimulates the increase in demand for healthcare and wellness tourism services, as well as the growing life expectancy of the world’s population, it was pointed out at the conference that these are opportunities for further development of that market, including right here in Croatia.

The global report on the health and medical tourism market confirms that there are opportunities for growth and predicts that revenues in this market will grow by 30 percent annually from 2021 to 2026, and everything was additionally accelerated by the global coronavirus pandemic, which resulted in a significantly increased interest in healthcare and wellness tourism. Croatia also has a great opportunity due to its natural benefits, professional staff and excellent offer.

What it lacks, and what is happening more and more in the world, is that this growing demand is accompanied by increased investments in healthcare infrastructure, which in recent years also includes significant investments in the areas of digital transformation and innovation, robotics and artificial intelligence. Nevertheless, the European Centre for Digitisation and Innovation in Healthcare was established right here in the Republic of Croatia, which provides strong support to the business sector in the segment of project application support, research, testing, and the marketing of new products and services, and therefore this centre is designated as a possible reference point for the development of that sector.

The participants of the Dubrovnik conference agreed that Croatia has the potential for developing digital processes, including the digital transformation of the healthcare system, but with the assumption that speeding up all administrative processes is paramount. Croatia is a very attractive destination, it is especially strong in the fields of dental, aesthetic surgery and ophthalmology. In addition, work can be done to attract significant investments in this segment of the tourist offer and the clear marketing communication of Croatia as a destination for year-round health tourism, which would begin to solve the problems of seasonality.

For more, make sure to check out our dedicated lifestyle section.

 

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