Businesswoman Irena D Stays in Two Zagreb Hotels, Refuses to Pay

Lauren Simmonds

As Poslovni Dnevnik writes on the 28th of September, 2020, rising entrepreneur and financial manager, 36-year-old Irena D., used the services of two Zagreb hotels – the Esplanade Hotel and the Jagerhorn in Ilica – on two occasions, and for 14 nights with the services of a minibar and restaurant food and drinks, she spent but still owes as much as 12,887 kuna, as Jutarnji list writes.

From the 23rd to the 30th of December 2019, she stayed in room 239 of the Esplanade Hotel, where she ate and drank in the Le Bistro restaurant, and approved each expense with her own signature on the account of the room in which she was staying. She damaged the company Esplanade Oleander for 10,288 kuna.

After that, she checked in on January the 18th at the Jagerhorn Hotel in Ilica, where she stayed until January the 23rd, 2020. She gave the employees a bank card, and when entering the PIN, she entered the wrong one twice. The third time she refused to enter it for fear of the bank blocking the account, so she promised to run to the bank and withdraw the money.

However, she refused to hand over an identity document to the receptionist as a guarantee and entered into a verbal conflict with the hotel director. She escaped from the hotel without paying the bill, and damaged the company Ilicki rog for 2,599 kuna.

Both Zagreb hotels have filed charges for fraud, and the Municipal State Attorney’s Office is demanding 11 months of community service from the entrepreneur, who has already been criminally reported and convicted.

Irena also commented on the whole case, saying that as far as the Esplanade was concerned, there was confusion because they got her credit card on display during the check-in, and when she left, she did a physical written check-out and left.

“They noticed a problem, to which I told them that there were no problems and that they should send me a written invoice. After that, they started falsely accusing me. I don’t accept the charges and I don’t intend to pay anything. And it’s not the first time I’ve stayed there privately and on business. I’ve suffered damages and I don’t want to pay anything, not because I wasn’t there, but because no one has the right to accuse me of anything because I duly handed over my documents and cards to them,” said Irena D. to the police.

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