April 9, 2020 – With business reeling from the corona effect, meet Bagatin Clinic Online, embracing the reality by bringing forward its digital future plans.
Here is a question for you as you sit in self-isolation reflecting on past memories and dreaming of a better future in the post-corona era.
Who was the last person you shook hands with, and when was it?
In my case, it was exactly a month to the day since I shook hands with Ognjen Bagatin, the charismatic and dynamic CEO of Bagatin Clinic, whose single-minded determination to develop Croatia’s medical tourism industry, foster the entrepreneurial spirit in Croatian society, and strengthen ties between Croatian entrepreneurs and the business community in the diaspora have infected everyone he meets with the same enthusiasm.
It was that determination which saw one of the top names in healthcare, Cleveland Clinic, agree to partner with Bagatin at the inaugural European Patient Experience and Innovation Congress (EPIC) in Dubrovnik. Some of the biggest names in global health were due to appear in Kings Landing from March 19-21.
Here we are in Berlin just four months ago, with Alfred Frankovic from the Kvarner Health Cluster (right), Ognjen, kolegica and legendica Andrea Stipanic, with this TCN correspondent, who had agreed to wear Bagatin’s famous red and white Croatian tie to support the tiny nation which dared to dream.
And dream it did, dreams which were realised. It was an honour to be there in the front row, as Ognjen and Andrea stepped up to the podium at the International Medical Travel Journal awards on behalf of Bagatin Clinic, winners of Best International Cosmetic Surgery Clinic 2019.
Life was going very well, and everything built on a VERY solid foundation.
And then… corona.
It must have been heartbreaking after all the effort (and cost) put in for the EPIC conference in Dubrovnik, for it to be cancelled. But that was in a different era, when we still thought conferences were possibly going to happen. I noted with some irony on the day the event was supposed to open that Dubrovnik got its first case of corona.
And then, 3 days later, having had to close the clinics with the new restrictions, another disaster – the Zagreb earthquakes.
Some damage to the clinic, but more significantly, sufficient damage to his home that it was not safe for him to stay there with his adorable two young sons and wife.
At that point, most people would have given up, but while he may have been temporarily dazed by the hammer blows, he did not take the easy option and downsize his team, but rather got into crisis management mode and restructured. Part of that restructuring was bringing forward some of his plans for Bagatin Clinic Online, most notably online consultations and a new webshop – details of both you can find below in the official media material from the clinic.
Croatia needs more entrepreneurial fighters like Ognjen Bagatin and his merry men, and I sincerely hope that the government gives the private sector the support it needs to get back on its feet and move this country forward.
Ognjen, I salute you, Sir, and may yours be the first hand that I shake when all this is over.
And now, learn more about Bagatin Clinic Online Consultations and webshop.
The safety, enjoyment and health of you – our clients, our patients and all of our doctors and non-medical professionals – has always been our first concern.
Following on this top priority, with the many measures we have taken within Bagatin Clinic itself, we have also decided to go one step further and enable you to have online consultations with our team of experts from the comfort and safety of your home.
Telemedicine has been in our plans for a long time, and now, with the desire to do and help as much as we can, we have decided to offer this service for free until these extraordinary circumstances that have struck us have passed. We are here for you!
Free online consultations are available for the following services:
– dental consultations based on an X-ray
– tattoo removal consultations
– FUE hair transplantation consultations
– medical cosmetology consultations for facial and body treatments and laser hair removal
Whether you have a problem with your facial and body skin, you have questions about a specific treatment or problem, how to perform a particular treatment and procedure, are interested in a recovery period, are unable to find information on the Internet, or need help selecting a product in our webshop, book your appointment with our doctors and medical cosmetologists and get all the answers.
We also offer consultations for dermatological issues with our dermatologists, with a 50% discount, at a price of 200 kuna.
Easy to use
The method is very simple! Participation in online consultations is possible via a mobile device (Android, iOS/iPhone) or any personal computer that has a microphone and camera. So, by using a webcam or your phone’s camera, you can see our doctor and he can see you in real time.
The first step for online consultations is to contact our call center, who will, in agreement with you, book a 30-minute appointment with your preferred doctor or medical cosmetologist. When ordering an online consultation, you will receive an appointment invitation on your e-mail address that contains details of the date and time of the appointment, as well as a link to the so-called virtual room. By clicking on the link the necessary, free, app will automatically install, and you can begin your consultations with our doctors or medical cosmetologists.
In each virtual room, it’s just you and our doctor or medical cosmetologist, and all communication is encrypted, so you don’t have to worry about your safety and privacy.
The popularity of telemedicine
Telemedicine is a blend of technology and medicine that involves the use of electronic communications and software to provide healthcare services to patients without their personal visit to healthcare facilities. It allows us to diagnose, treat and control patients remotely, but also provides the option of answering specific health questions and educating and advising our patients. It is an indispensable link in the development of a quality medical system based on new technologies and digitization.
Telemedicine, or online consultations, is a tool that represents the future of healthcare because it enables doctors to connect with their patients via telephone, email or specially designed software solutions, and with their personal interaction and individual approach, give expert opinion on particular health issues.
Advantages of online consultation
The use of telemedicine has many benefits for patients as healthcare users:
– avoiding unnecessary exposure to others
– shorter waiting time for consultations
– availability of quality medical diagnostics and treatment
– privacy and confidentiality
– minimizing the cost of time
– better patient experience and satisfaction
– better treatment outcomes
BAGATIN MEDICAL BEAUTY WEBSHOP – YOUR NEW DESTINATION FOR EXCLUSIVE DERMOCOSMETICS
To ensure an adequate care for all our clients and patients, we have launched Bagatin Medical Beauty – a webshop that offers dermatological cosmetics and make-up products trusted by our experts.
As of last month, a number of exclusive dermocosmetics products are available on the website, which will, in addition to purchasing, be equipped with useful tips and services, all for the sake of your health and the beauty of your skin.
The best brands of dermocosmetics
A wide range of products on the Bagatin Medical Beauty webshop is made up of only the best brands of dermocosmetics and make-up, not available in drugstores or perfumeries. The specialty of such products lies in the fact that their ingredients, besides nourishing the skin, solve and reduce various problems – acne, rosacea, skin dehydration, pigmental changes and slow down aging.
Ognjen Bagatin, the CEO of Bagatin Clinic, said: The idea of opening a webshop was influenced by our clients and patients. As in addition to treatments, we always advise care that they can use at home. Therefore, we have decided to select professional products that are more difficult to access in the market and offer to our existing, but also new clients the products to which we are both privately and professionally loyal to.
In addition to products not widely available, the Bagatin Medical Beauty webshop features a modern design, good user experience and a simple interface.
Advice from experts
Proper care means knowing your skin and then choosing the right care. Webshop clients can be assured of a good product selection with the expert advice of our operators available via telephone and web chat, and there’s also a special benefit they can expect – VISIA professional skin analysis at especially affordable prices at our Clinic.
Useful tips from our doctors and cosmetologists are also available in the form of blogs, videos of routines and proper use of products and makeup application – all to make sure you find exactly what your skin needs.
Although very simple, Webshop Bagatin Medical Beauty is not only a sales catalog of products, but a complete interface with the choice of what you need, that is, the continuation of the service we provide at the Clinic.
An overview of the products, organized by different care categorories, will give you information about the product, ingredients and usage, and the purchase itself takes place in just a few clicks.
The benefits of shopping at the Bagatin Medical Beauty webshop are the simplicity, speed, availability of all information, and the guaranteed quality in excellent packaging. In a short period, your favorite product will be available at your home address.
Sales begin with brands that we have been working with for years and that we trust, but we will not stop at them – new brands will gradually be introduced into our offer, whose quality has been proven with a longstanding tradition.
The represented segments currently relate to dermocosmetics with an emphasis on Reviderm and Mesoestetic products and the Reviderm Skin Jewels make up line, and over time the range will expand to other beauty and lifestyle segments.
All product news will be available on our social networks, and all those who subscribe to the newsletter will have the opportunity to be the first to read new information and get additional benefits.
The REVIDERM dermocosmetics line is well known to all clients of Bagatin Clinic. These are high quality products that are somewhere between medical products and cosmetics. In addition to nourishing, they successfully improve the condition of the skin and address existing deficiencies.
Reviderm Skin Jewels
In addition to REVIDERM dermocosmetics, you can also find Reviderm’s make up line called Skin Jewels on our Webshop. Products can also be used by people with problematic and sensitive skin, and the special advantage is that it can be used after facial treatments.
A global leader in the cosmetic and aesthetic medicine sector, Mesoestetic has gained a number of loyal clients throughout their long tradition. Find the well-known Mesoestetic chemical peels in our offer, that have been awarded the excellence category for years by thousands of people around the world.
The accelerated pace of today’s life also offers certain benefits – the convenience of buying from the comfort of your own home via a cell phone or computer has never been greater.
Visit our webshop bagatinmedicalbeauty.hr and enjoy your shopping today!