E-Tourism: New Set of Digital Public Services for Croatian Tourism Launched

Lauren Simmonds

Updated on:

Krk, Croatia
Krk, Croatia

As Poslovni Dnevnik writes, E-tourism is a brand new set of digital public services for the field of Croatian tourism which has been made available from today via the e-Citizens (e-Gradjani) system. The new E-tourism service has otherwise been created as part of the three-year project involving Croatian digital tourism or e-tourism, the final activities of which were presented on Wednesday this week by the Croatian Ministry of Tourism and Sport (MINTS).

Presenting the brand new E-tourism project and its aims for the tourism sector at the press conference, its leader and director of the Directorate for Strategic Planning, Digitalisation and EU Funds, Natalija Havidic, explained that the project has actually been being implemented since back at the beginning of 2018, and will finally be completed at the beginning of February this year.

The goal of the project and all the resulting electronic services is to improve the efficiency of public services and communication between people and tourist entities within public administration.

Three new e-services for tourism were created as part of that project – TuStart, TuRiznica and TuRegistar, which are under the jurisdiction of MINTS. Two more were previously upgraded in the process – eVisitor as a system for the registration and de-registration of tourists and the portal Croatia.hr, which presents the entire Croatian tourist offer and various types of information, both of which are under the jurisdiction of the Croatian National Tourist Board (HTZ/CNTB).

The TuStart service, according to Havidic, is intended for the online start-up and registration or change of tourist activities, TuRegistar is a tourist central register that will include all enterprises and individuals engaged in Croatian tourism, including the categorisation of facilities and more, and TuRiznica is a system in which one can see and submit requests for the allocation of all grants in tourism transparently online.

“The importance of this E-tourism project lies in the fact that now the paper-based issuing of various permits, solutions and so on can all be done online, and that all these solutions are digitally mapped. The accuracy of the data entered, for example, in the TuRegistar system should be verified by MINTS and the competent county, and then it will all be visible in that system,” concluded Havidic.

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