Gari Cappelli: Managers in the Tourism Industry are lacking

Lauren Simmonds

On Friday, Tourism Minister Gari Cappelli stated that although a lot of investments have been made in Croatian tourism, there is a lack of not only seasonal workers but managers.

Recently, there has been a lot of talk about the lack of staff in the tourism industry. This apparently doesn’t stop only at seasonal workers, but includes managers. Gari Cappelli stated this fact during a conversation with the Dean of the Faculty of Tourism Management and Tourism in Opatija.

He said that approximately 800 million euros would be invested into 40 hotels which have been or will be opened this year, and that he plans to do the same next year, but that Croatia expects to be greeted with the problem of a lack of proper management or qualified personnel to run these new hotels. ”Croatia needs not only employees, such as waiters and chefs, but a serious problem is the lack of managers in tourism,” the Tourism Minister added.

Cappelli says that the season started a month earlier than usual, and in the first six months of this year, there have been about 25% more guests than in the same period of 2016. In June alone there was an increase of about 40%.

The need for adequate management of not only the new hotels which have had 800 million euros pumped into them, but for the hotels that have been around for much longer is great. Sometimes, it seems, you just can’t get the staff.


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