Every citizen of the Republic of Croatia may report an environmental problem or request information on the number 072 123 456, the network which includes nine environmentalist associations, says on its web site.
One in four calls about inappropriate waste disposal
In 2020, most of the calls were warnings about the inappropriate waste disposal (every one in four calls), while class about construction detrimental to the environment made up 10.89% of those 2,500 calls.
Citizens complained about a poor air quality (10.41%) and about damage done to the greenery (9.61%).
Also some of the calls were about noise, traffic, environmental issues concerning forests, soil and animals.
After the establishment of the first Green Phone in 1992, other associations decided to launch the same service.
Thus in September 1999, with the financial support of USAID (United States Agency for International Development), Green Phone networks were established by seven associations for environmental protection: Zelena Akcija from Zagreb, Eko Pan from Karlovac, Environmental Society Žmergo from Opatija, Zelena Istra from Pula, Sunce from Split, Kap Života from Gospić, and the Society for the Protection of Nature og Slavonija i Baranja from Osijek.
In 2003, within the project “Strengthening the Green Phone Network”, financed by the European Commission, five other environmental organisations joined the Network, and one in 2007. One member left the Network in 2010, so it now comprises nine associations: Zelena Akcija from Zagreb, Eko Pan from Karlovac, Environmental Society Žmergo from Opatija, Zelena Istra from Pula, Sunce from Split, ZEO Nobilis from Čakovec, Zeleni Osijek from Osijek, Eko Zadar from Zadar, and Krka from Knin.
The aim of the Green Phone is to encourage citizens to actively participate in environmental protection and to encourage the competent institutions to solve environmental problems more efficiently.