19 Croatian Hotels Won the Gold Award for Hotels.com “Loved by Guests” Awards

Daniela Rogulj

We all know that good, bad or terrible reviews can be crucial in choosing where you’ll pick for your next stay. After analyzing 20 million authentic reviews from guests who have stayed in hotels around the world, the company Hotels.com announced the winners of its program “Loved by Guests Awards 2016”. Nineteen hotels from Croatia were included.

More than 2,700 hotels from 94 countries are classified as extraordinary and were assigned the highest gold award on Hotels.com, with ratings earning an average score of 4.7 (out of 5) or higher (the rating was based on at least 50 reviews). The awards for the Hotels.com “Loved by Guest” campaign were based on authentic and trusted reviews, written by customers who have actually stayed in the hotels.


Cities in Croatia who won the “Loved by Guests” award:

1. Dubrovnik – 8 hotels

2. Split – 4 hotels

3. Zagreb – 2 hotels

4. Rovinj – 2 hotels

5. Hvar – 2 hotels

6. Zadar – 1 hotel


“Our rewards program is also special because it includes hotels that guests love. The awards are decided by guests for guests. When we launched this program last year, we wanted to pay tribute to the best hotel partners, but also help clients make informed decisions based on authentic, verified reviews,” says Elena Novokreshchenova, Director of Global Content at Hotels.com. She added that every winning hotel will receive a framed award for a window display, which can be placed on their premises. Hoteliers will also be able to display their grade ratings on social and digital platforms by downloading special mini-applications.


A total of 19 hotels from Croatia received a gold award as part of the best hotels for the Hotels.com “Loved by Guests Awards 2016”, with the Esplanade Hotel in Zagreb being number one.


Top 10 hotels in quantity reviews in Croatia who won the “Loved by Guests” award:

1. Hotel Esplanade – Zagreb

2. Bellevue Hotel – Dubrovnik

3. Hilton Imperial – Dubrovnik

4. Valamar Dubrovnik President Hotel -Dubrovnik

5. Hotel More – Dubrovnik

6. Falkensteiner Hotel & Spa Iadera – Zadar

7. Hotel Lone – Rovinj

8. Hotel Adriatic – Rovinj

9. Celenga Apartments – Dubrovnik

10. Doubletree By Hilton – Zagreb


Hotel Adriatic in Rovinj was among the 26 Hotels who had the best rating: 5 of 5.


Hotels in the US for the second year in a row won the most gold awards, while other destinations with the most awarded hotels are the United Kingdom, Italy and Canada.


Source: HR Turizam


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