Digital Croatia: Goodbye to Payment Slips and Queues?

Lauren Simmonds

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Are we about to enter a new digital Croatia as the country’s administration finally starts coming around to the idea of scrapping its archaic obsession with paper and payment slips?

As Bernard Ivezic/Poslovni Dnevnik writes on the 8th of November, 2018, the e-Citizens (e-Građani) mobile application is set to bring with it a veritable tsunami of very welcome changes. These changes include a new, contactless electronic identity card, the possibility of giving power of attorney electronically, a state login which companies will be able to make use of, payment through a POS device in state administration bodies/institutions, the launch of a shared service centre or the ”state cloud” and a network of branch offices which will be able to perform electronic services.

All of the aforementioned is just one part of the so-called ”digital tsunami” that was announced by the Ministry of Administration on Wednesday at the Digital Transformation Conference (DTC 2018). Part of this should be completed by the end of this year, with the rest of what is needed to create a more digital Croatia following in 2019.

Bernard Gršić claimed that 40 projects will see 50 percent of the funds from Croatia’s 2020 strategy allocated to them.

”I think that when all these projects are completed, Croatia will be a different place than it is today,” stated State Secretary Bernard Gršić in hope.

This was supplemented by Zrinka Bulić, who leads the administration for e-Croatia. She stated that next year, they will be launching brand new contactless identity cards.

“You’ll have a mobile system for e-Citizens, lean your phone against your contactless ID and you’ll get access to the service immediately,” said Bulić. She also stated that by the end of this year, you will be able to pay for certain things, such as when renewing an ID card or getting a new driver’s license, directly via POS devices in state administration bodies. As of next year, this will be merged through a special platform called e-Pristojbe (e-Fee), which should further simplify it even more.

In other words, this ”digital Croatia” plan has an overall aim of effectively abolishing Croatia’s bizarre and extremely outdated love for endless amounts of paper and archaic payment slips.

“We’re working with HUP and HGK, and the interest is very big. HUP has estimated that in 2019, this system will be used by 300 business entities, and in five years, by at least 2000 business entities,” Bulić added.

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Click here for the original article by Bernard Ivezic for Poslovni Dnevnik


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