The IT system of Croatia’s Interior Ministry has failed, which has caused long lines at Croatian border crossings. Personal documents and passports also cannot be issued at police offices around the country, reports Index.hr on February 22, 2019.
The police did not initially confirm the information.
According to the Bosnian media, the system for checking biometric documents at the majority of border crossings between Bosnia and Herzegovina and Croatia has failed. Therefore, the traffic is currently suspended, and long columns of vehicles are being formed at the border crossings.
The system failed at about 10 am this morning, and the columns of vehicles at border crossings have been getting longer ever since.
“Due to the failure of the border inspection system of the Ministry of the Interior of the Republic of Croatia today at 10.30 am, the traffic of persons and vehicles through international border crossings is stopped or significantly slowed down at different intervals,” Sanela Dujković, the spokesperson of the Bosnian border police, said for Klix.ba.
“Due to technical difficulties, longer waiting times are possible at most border crossings,” said the Croatian Auto Club (HAK).
At 1.40 pm, the Interior Ministry finally issued a statement about the latest events.
“The Ministry of Interior Affairs of the Republic of Croatia informs the citizens that during the day the operation of a part of the Ministry’s IT system has been interrupted, which is why certain assignments are being conducted slower than usual. The Ministry’s expert services are working diligently to restore the system to being fully functional. We ask the citizens, who have found themselves at the border crossings and in the Ministry’s administrative affairs offices, for understanding and patience,” they said.
The website of the Croatian Auto Club has live cams with video from some of the border crossings.
Translated from Index.hr.
More news about the Ministry of Interior can be found in the Politics section.