As Poslovni Dnevnik writes, some Croatian exchange offices have been being met with unhappy customers following exchanges of euros for Croatian currency, and this practice is unfortunately somewhat common, especially in certain locations where more tourism occurs.
”The exchange rates are clearly displayed in Croatian exchange office windows, and we refund clients if they aren’t satisfied after the transaction,” they said from one Croatian exchange office.
”It’s more than shameful to just steal from people like this,” said one dissatisfied reader from Hvar. She went to an exchange office in Jelsa on the island to exchange 100 euros for the equivalent in kuna, and after she received the money and the bill, she was shocked by the poor exchange rate.
At the time of writing this article, the exchange rate of the euro against the kuna, as stated by the Croatian National Bank is 7.49, while the aforementioned reader of 24sata received a mere 607 kuna for her 100 euros.
Other people in Jelsa have also complained about the exchange rates, and a large number of them are branches of the same company.
”Exchange offices are private and can set the exchange rate as they want, but this is definitely a bad advertisement for Croatia,” said another reader who had a similar situation much further north in the Istrian city of Rovinj.
”The company operates in accordance with the regulations of the Republic of Croatia. This practice is common across the world, especially when it comes to frequent locations with high rents,” stated one Croatian exchange office, assuring that clients can be refunded if they aren’t happy with the amount they get in exchange for euros.
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